Refunds & Returns Policy

We want you to be happy with your purchase! if the products you selected didn't work out, we will accept returns for most items within 30 days of the original purchase.

Please note: Return shipping costs are the responsibility of the c customer and original shipping cost will not be refunded. If you received a promotional discount on your order, that amount will be deducted from your return.

Items must be returned in unused condition in their original packaging within 30 days of original purchase date. Returns received past the allowable date (as shown on your packing list), or containing ineligible items will not be refunded.

Make sure to ship returns in a sturdy box, as damaged returns cannot be accepted. We do not accept returns in paper or padded mailers.

The following items are final sale and cannot be returned: Custom products created just for you, candy/food products (inducing sprinkles), seasonal/holiday specific items, individual balloons, clearance items.

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